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2008 Video from Jeff Bezos about Amazon and Zappos (TitansOfIndustry) View | |
Zappos CEO Speaks at the Net Promoter® Conference (NetPromoterScore) View | |
Zappos Company Culture - The Zappos Family on Nightline (Zappos.com) View | |
Regret Minimization Framework Jeff Bezos interview 1999 (Trust The Process 369) View | |
Zappos is a weird company -- and it's happy that way (PBS NewsHour) View | |
Where Amazon stole their customer support from (Slidebean) View | |
Amazon.com Story: Kalpanik S. live on Air to share his experiences at Amazon (Rhythmic Colors) View | |
Jeff Bezos: How I Started Amazon in 1994 (VentureX - Future Tech) View | |
Positive Customer Experience with Zappos.com (jesseafrancis) View | |
Amazon CEO Jeff Bezos management style revealed in new book (CBS Mornings) View |