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Episode 41: FirstNet: Keeping a DC Call Center Connected During the Pandemic (First Responder Network Authority) View |
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EDUcast: Maintaining CX during and post-pandemic (TechnologyResellerNews) View |
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Work At Home Agents: The New Normal in a Pandemic (COVID-19) Era | Online Call Center Agent Training (BenchmarkPortal) View |
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Pandemic Chronicles: Call Center (USPHTV) View |
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